Intake and Referrals REVISED
There are a number of ways young people come to be involved with the program. Referrals come from community agencies across the city; youth and families self refer; or residents at Eva’s Initiatives and other youth shelters.
Once a referral has been made, a staff member makes contact with referring agencies and/or family members within 72 hours of the initial contact. The staff member completes the first page of the Family or Youth intake Form and notifies the client that a Family Intervention Counsellor will be in contact within the next 48 hours. The referral is then passed to a Family Intervention Counsellor to make the initial appointment.
In the shelter, referrals for the FRP are incorporated into Eva’s Place intake process. Particular effort is made to meet with a young person as quickly as possible if they are directly from a family home, or have had recent contact with family.
If a family member calls or comes to the shelter, an FRP staff member will meet with them as soon as possible.
There are a number of assessment tools developed for different stages of working with youth and family members.
- Preliminary Assessment Document completed by staff after 3-6 meetings with a youth or family member; includes relevant family history, family and youth’s view of strengths and needs, and recommendations for counselling. The plan is reviewed in supervision with the Clinical Consultant.
- Progress and Discharge Summary is completed by staff at the close of working with a youth or family member
Working in the Community
The program relies heavily on relationships with community partners for referrals and supports. The FRP staff actively seek to connect with organizations that serve youth aged 14-24.
Effective outreach in the community requires ongoing connections with:
- High schools; including teachers, school guidance counsellors, child and youth counsellors, and social workers
- Community organizations providing service to youth including; health services, drop in centres, community centres
- Youth shelters
- Parent support groups
- Children’s Mental Health Organizations
At the FRP we recognize that schools are a vital resource and an important place to begin prevention work. We have actively been working to partner with schools in Toronto with the goal of engaging youth before they are faced with the difficult decision of leaving home. The workshops we offer are intended to help youth develop skills to improve how they deal with conflict in relationships and are used to raise awareness about FRP and the services we offer.
While we know that there are some school based prevention programs across the country, funding for these programs is limited and inconsistent. Many programs have offered school based programs at different times but are unable to do so on an ongoing basis due to lack of resources.
In the Resources section you will find examples of agencies across Canada who have offered school-based prevention initiatives.